How We Handle Your Information

This policy explains how Lunak Solutions collects, uses, stores, and protects personal information when you visit our website or contact us about data strategy, AI automation, and consulting services.

Last updated: 20 June 2026

Information We Collect

We collect personal information you submit through our contact form, email, phone, or direct conversations. This may include your name, business email address, organisation, phone number, and the details you share about your project or request.

We may also collect technical information such as browser type, device type, and basic analytics data if we enable website analytics in the future.

How We Use Your Information

We use your information to respond to enquiries, prepare proposals, deliver consulting services, improve our website, and maintain records of business communications.

We may also use your information to send you relevant updates if you have explicitly asked to receive them.

Sharing and Disclosure

We do not sell personal information.

We only share personal information with trusted service providers where necessary to run our business, comply with the law, or deliver the services you have requested.

Cookies and Website Analytics

Our website may use essential cookies and, if enabled, analytics tools to understand traffic and improve the experience for visitors.

If we add non-essential analytics or advertising tools, we will update this policy and provide the required notice or consent mechanisms where applicable.

Data Retention and Security

We retain personal information only for as long as needed for the purpose it was collected, for legitimate business records, or where required by law.

We use reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Your Rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion where appropriate.

You may also object to certain uses of your information or withdraw consent where processing is based on consent.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us at info@lunaksolutions.com or +27 77 390 0728.

Lunak Solutions, 202 Matlabas Ave, Annlin, Pretoria, Gauteng 0187, South Africa.

Need Help?

Talk to us about privacy or data handling

If you would like to ask a question, correct your details, or discuss how we process information during an engagement, we are happy to help.