How We Handle Your Information

We collect personal information you submit through our contact form, email, phone, or direct conversations. This may include your name, business email address, organisation, phone number, and the details you share about your project or request.

We may also collect technical information such as browser type, device type, and basic analytics data if we enable website analytics in the future.

We use your information to respond to enquiries, prepare proposals, deliver consulting services, improve our website, and maintain records of business communications.

We may also use your information to send you relevant updates if you have explicitly asked to receive them.

We do not sell personal information.

We only share personal information with trusted service providers where necessary to run our business, comply with the law, or deliver the services you have requested.

Our website may use essential cookies and, if enabled, analytics tools to understand traffic and improve the experience for visitors.

If we add non-essential analytics or advertising tools, we will update this policy and provide the required notice or consent mechanisms where applicable.

We retain personal information only for as long as needed for the purpose it was collected, for legitimate business records, or where required by law.

We use reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion where appropriate.

You may also object to certain uses of your information or withdraw consent where processing is based on consent.

If you have questions about this privacy policy or how we handle your information, please contact us at info@lunaksolutions.com or +27 77 390 0728.

Lunak Solutions, 202 Matlabas Ave, Annlin, Pretoria, Gauteng 0187, South Africa.